New and used machines can both earn well. The choice comes down to where the machine will go, how long you plan to keep it and how much you want to spend before the first sale.
When to buy new
A new machine comes with the full manufacturer warranty and usually has a card reader fitted before delivery. That matters most where the machine is on show and downtime reflects on the host: hotel lobbies, gyms, office receptions and clinics.
- You want tap, chip and mobile pay from day one.
- Customers or visitors will see the machine.
- You would rather have a warranty than a lower price.
When to buy used
A used machine costs a fraction of a new one and sells at the same prices, so it pays for itself sooner. Established platforms such as Crane, AMS and Automatic Products are built to run for decades, and parts are easy to find. For a first machine, a warehouse, a workshop or a break room, used is usually the better value.
- You are starting out and want to keep your upfront cost low.
- The location is practical rather than customer-facing.
- You can add a card reader later if the site needs one.
What a used machine should come with
Ask for a record of what was inspected, cleaned and replaced. Every used machine we sell is stripped, tested and recommissioned at our Mississauga warehouse, and its page includes a condition report.
Questions to ask any seller
- What was cleaned, replaced or tested, and can I see it running?
- Which payments does it take now, and can it take a card reader?
- For refrigerated machines, has the cooling been checked and the temperature logged?
- Are delivery and installation included, and who levels and connects the machine?
- What happens if something fails in the first few weeks?
Rule of thumb
If customers will judge your business by the machine, buy new. If it only needs to work hard and pay for itself, buy used and spend the difference on stock. Help me choose asks six questions and suggests three machines.
Our team replies to questions within 1 business day.